Terms & Conditions

Aromalizz LLP Effective Date: April 25, 2025 | Last Updated: April 25, 2026 aromalizz.com/terms-conditions/


1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website aromalizz.com and any purchases made through it. By visiting our Website or placing an order, you agree to be bound by these Terms in full. If you do not agree, please do not use our Website.

Aromalizz LLP ("Aromalizz," "we," "us," or "our") reserves the right to update these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.


2. About Us

Registered Name: Aromalizz LLP Registered Address: H.No. 130, Block 2, Unity Village, 5th Mile, Chumoukedima, Nagaland – 797115, India Contact Email: hello@aromalizz.com Contact Mobile: +91 6009112288 Website: https://aromalizz.com


3. Use of the Website

You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website. You must not misuse our Website by knowingly introducing viruses, trojans, or other malicious material. You must not attempt to gain unauthorised access to our servers, databases, or any connected systems. You must not use automated tools to scrape, crawl, or extract content from our Website without our prior written permission. We reserve the right to restrict or terminate access to the Website for any user who violates these Terms.


4. Products and Pricing

All products listed on aromalizz.com are subject to availability. We reserve the right to discontinue any product at any time without notice.

Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you complete your purchase.

We make every effort to ensure product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content on the Website are completely error-free. If a product you receive is materially different from its description, you may return it under our Return Policy.


5. Orders and Acceptance

Placing an order on our Website constitutes an offer to purchase the selected products at the stated price. We reserve the right to accept or decline any order at our discretion.

An order is considered accepted only when you receive an order confirmation from us via email. We may cancel an order if the product is out of stock, if payment is not verified, if we suspect fraudulent activity, or if there is a pricing error on our Website. In such cases, you will be notified promptly and any payment made will be refunded in full.


6. Payment

We accept payment through the methods available at checkout on our Website. All transactions are processed securely through certified third-party payment gateways. We do not store your full card or banking details on our servers.

Payment must be made in full at the time of placing your order. In the event of a failed transaction, please ensure your payment details are correct before retrying. If your account is debited but the order is not confirmed, please contact us at hello@aromalizz.com and we will investigate and resolve it within 5 business days.


7. Shipping and Delivery

We ship across India. Estimated delivery timelines are provided at checkout and are indicative, not guaranteed. Actual delivery may vary depending on your location, courier partner availability, and circumstances beyond our control such as weather events, strikes, or public holidays.

Risk of loss and title for products pass to you upon delivery. We are not responsible for delays caused by the courier partner once the shipment has been handed over. If your order is lost or significantly delayed, please contact us and we will work with the courier to resolve the issue.

Shipping charges, if any, will be clearly displayed at checkout before you confirm your order.


8. Returns and Refunds

We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at hello@aromalizz.com with your order details and photographs of the issue.

Eligible returns will be processed and a replacement or refund will be issued within 7 to 10 business days of our receiving the returned product. Products that have been used, tampered with, or are returned without original packaging may not be eligible for a refund. Refunds will be credited to the original payment method used at the time of purchase.

We do not accept returns based on a change of mind once a product has been dispatched.


9. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product photographs, and website design, is the intellectual property of Aromalizz LLP or its licensors and is protected under applicable Indian and international intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from our Website for commercial purposes without our prior written consent. You may share links to our Website and use content for personal, non-commercial reference only.


10. User-Generated Content

If you submit reviews, testimonials, comments, or any other content to our Website or social media channels, you grant Aromalizz LLP a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content in connection with our business and marketing activities.

You represent that any content you submit is your own, is truthful, and does not infringe any third-party rights. We reserve the right to remove any content that is false, offensive, or in violation of these Terms.


11. Limitation of Liability

To the fullest extent permitted by applicable law, Aromalizz LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or products. This includes but is not limited to loss of profits, loss of data, or personal injury not caused by our negligence.

Our total liability to you for any claim arising out of or in connection with a purchase shall not exceed the amount you paid for the product in question.

Nothing in these Terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Indian law.


12. Disclaimer of Warranties

Our Website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the fitness of our products for a particular purpose beyond what is stated in the product description. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.


13. Third-Party Links

Our Website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those websites or their content. We have no control over third-party sites and are not responsible for their content, privacy practices, or accuracy. Visiting any third-party website is at your own risk.


14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of our Website shall first be attempted to be resolved amicably by contacting us at hello@aromalizz.com.

If a dispute cannot be resolved amicably within 30 days, it shall be subject to the exclusive jurisdiction of the courts located in Nagaland, India.


15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies published on our Website, constitute the entire agreement between you and Aromalizz LLP with respect to your use of the Website and supersede all prior agreements and understandings.


17. Contact Us

If you have any questions or concerns about these Terms, please contact us.

Email: hello@aromalizz.com Mobile: +91 6009112288 Website: https://aromalizz.com Address: H.No. 130, Block 2, Unity Village, 5th Mile, Chumoukedima, Nagaland – 797115, India


© 2026 Aromalizz LLP. All rights reserved.